For positions in cryptocurrency pairs, your stop or target order is triggered based on the first available spot last price according to the stop or target order value you set, and filled based on the Binance or Coinbase order book price for the size of your position.
For positions in stocks, ETFs, commodity futures contracts and forex pairs, stop orders and target orders are triggered and filled by bid or ask price. If you have a long position, your stop and target order will be triggered by the sell price. If you have a short position, your stop and target order will be triggered by the buy price.
If you believe you still require assistance with your stop or target order, reach out to the support team in the 'Help Center' within the app. The support team is available 24/7.
- Open your Quantfury app side menu;
- Tap Help Center;
- Tap Contact Support;
- Tap 'Start a Conversation'.